Aircall to callin.io or Spreadsheets

Hello, we need to track calls made through Aircall as offline or call conversions within Google Ads.

We are currently using callin.io, but we're not entirely clear on how the integration functions to send all logged calls directly to Google or to store them in a Google Sheets document for subsequent upload to Google Ads.

We understand that callin.io has a trigger called 'WATCH CALLS' which activates for every incoming call. However, we've encountered instances where calls have come in, but the integration did not trigger, and we're unsure of the reason.

It is functioning, as evidenced by its ability to list calls when requested, showing all the data we ask the system for. Our requirement, however, is to capture these calls in real-time and either transmit them directly to Google or save them in a designated Google Sheets file.

Could you please provide assistance with this?

Thank you

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