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Topic starter
I'm looking to integrate callin.io with callin.io so that, after a call concludes, the call details are sent to a callin.io webhook node. My intention is to then extract the call transcription and save it into a database. The primary challenge I'm facing is that the webhook is activating immediately when the call begins, instead of waiting for the call to end. This behavior is preventing me from retrieving the full transcription.
Posted : 11/04/2025 7:02 am
Topic starter
I've discovered the resolution to the problem.
First, navigate to callin.io and choose your Assistant. Within the “Messaging” area, you will see two settings: “Client Messages” and “Server Messages”.
- Configure Client Messages to
Hung - Configure Server Messages to
end-of-call-report
This configuration guarantees that the callin.io webhook is activated exclusively once the call concludes and the final end-of-call report is produced. Consequently, you will obtain the full transcription and other concluding call details without the webhook initiating prematurely.
Posted : 11/04/2025 11:29 am