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callin.io Airtable: ToolCall property missing

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Alex19
(@alex19)
Posts: 5
Active Member
Topic starter
 

Hi All,

I'm attempting to retrieve data from a callin.io Webhook and map the fields into Airtable. However, I'm not seeing any toolCall properties. Can anyone offer some assistance?

 
Posted : 25/10/2024 3:33 pm
L_Duperval
(@l_duperval)
Posts: 39
Eminent Member
 

Hi and welcome to the callin.io Community!

There is an option to make an arbitrary API call with Airtable. Does that fit the bill?

L

 
Posted : 25/10/2024 7:51 pm
Alex19
(@alex19)
Posts: 5
Active Member
Topic starter
 

Thanks for the information. Unfortunately, callin.io is not sending tool-Calls, so I have no idea how to handle it here.

 
Posted : 26/10/2024 6:56 am
Alex19
(@alex19)
Posts: 5
Active Member
Topic starter
 

Still facing an issue with something that seems like it should be simple…

 
Posted : 26/10/2024 9:07 am
L_Duperval
(@l_duperval)
Posts: 39
Eminent Member
 

Could you share your scenario, details on how the webhook is invoked, the parameters it receives, and your expected outcome? I suspect there might be a configuration issue somewhere.

 
Posted : 27/10/2024 8:25 pm
Alex19
(@alex19)
Posts: 5
Active Member
Topic starter
 

I've resolved the issue by executing the VAPI node multiple times within make. However, the webhook is being triggered numerous times, even though the toolCalls are only provided once. Are you familiar with this additional problem?

 
Posted : 28/10/2024 10:13 am
L_Duperval
(@l_duperval)
Posts: 39
Eminent Member
 

I'm still unclear on how toolcalls function, so I'm unable to provide an answer.

Is your webhook configured to trigger upon being called, or is it scheduled?

L

 
Posted : 28/10/2024 9:13 pm
Alex19
(@alex19)
Posts: 5
Active Member
Topic starter
 

Here are the results of unnecessary calls:

Run Scenario on callin.io is currently set on “Immediately”

 
Posted : 29/10/2024 7:13 pm
Msquare_Automation
(@msquare_automation)
Posts: 88
Estimable Member
 

Hi,

Your webhook is triggering multiple times due to the presence of several parameters in your server message. You can adjust it to trigger only on tool-call so that the webhook activates exclusively for tool-call events.

You are receiving multiple requests because we believe a status update is also included in your callin.io assistant’s server message.

Best regards,

Msquare Automation
Platinum Partner of callin.io

 
Posted : 07/11/2024 4:47 am
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