Skip to content
callin.io not forwa...
 
Notifications
Clear all

callin.io not forwarding Chatbase prompt to Facebook Messenger

2 Posts
2 Users
0 Reactions
3 Views
terra3110
(@terra3110)
Posts: 1
New Member
Topic starter
 

I am attempting to integrate an AI Bot in Chatbase with Facebook Messenger. The Trigger Test functions correctly, and I am passing the Prompt and Conversation ID, as shown in the screenshot:

 

Image: 5ff8f53a 595d 4277 8d5e fc259e045a4a

 

 

When I test the Trigger, everything appears to be in order:

 

Image: 070a36c3 ab28 4215 a340 bb8c040e1fd7

 

However, when I send a message from Facebook Messenger, I do not receive a response in Messenger. The callin.io History indicates that it sent the data and received a response, but callin.io did not forward the message as a response. See here:

 

 

Am I misunderstanding how this is supposed to work? It would not seem logical to send a

I have checked if I need to add something like setting up another Trigger that receives a message from Chatbase and sends it to Facebook Messenger, but I could not find a trigger like that.

Frank

 
Posted : 04/08/2025 8:31 am
ken.a
(@ken-a)
Posts: 29
Eminent Member
 

Hello,

Just to confirm, are you looking to send the prompt from Chatbase back to Messenger? If that's the case, you'll need an extra step, which is the “Send Message from Page” action.

Please let me know if I've understood your question correctly. Thank you!

 
Posted : 11/04/2024 12:00 am
Share: