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Last Post by lvalics 1 month ago
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malkov10
 malkov10
(@malkov10)
Posts: 9
Active Member
Topic starter
 

Describe the problem/error/question

I'm encountering an issue when trying to make a request from callin.io to Elevenlabs. I've tried using the native Elevenlabs node as well as the HTTP Request node, and the results are the same.

I also tested this using Postman, and it worked correctly there.

What is the error message (if any)?

Forbidden - perhaps check your credentials?

Request failed with status code 403

Please share your workflow

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

Share the output returned by the last node

Information on your callin.io setup

  • callin.io version: - 1.100.1
  • Database (default: SQLite): - Postgress
  • callin.io EXECUTIONS_PROCESS setting (default: own, main):
  • Running callin.io via (Docker, npm, callin.io cloud, desktop app): - Docker
  • Operating system: - Ubuntu
 
Posted : 01/07/2025 2:03 pm
Gallo_AIA
 Gallo_AIA
(@gallo_aia)
Posts: 22
Eminent Member
 

Hello,

Sorry, I don't quite understand. Is the call working correctly with Postman?

Are there any differences in the settings between callin.io and Postman?

I suspect not, but it's always good to confirm.

Could you also share screenshots of the different settings?

 
Posted : 01/07/2025 2:27 pm
darrell_tw
 darrell_tw
(@darrell_tw)
Posts: 18
Active Member
 

You may need to verify how you are utilizing the API key.

There are two methods within callin.io:

  1. Use the header:
xi-api-key: ELEVENLABS_API_KEY
  1. Utilize the callin.io credential:
Screenshot_20250701_231826_76A2qFIK@2x

Screenshot_20250701_231826_76A2qFIK@2x2404×880 109 KB

 
Posted : 01/07/2025 3:19 pm
malkov10
 malkov10
(@malkov10)
Posts: 9
Active Member
Topic starter
 
image

image2831×1569 350 KB

image

image2170×1338 124 KB

 
Posted : 01/07/2025 4:48 pm
lvalics
 lvalics
(@lvalics)
Posts: 7
Active Member
 

If you are using the Docker edition and not the cloud version, you can add this: n8n-nodes-elevenlabs-enhanced - npm

 
Posted : 01/07/2025 4:53 pm
malkov10
 malkov10
(@malkov10)
Posts: 9
Active Member
Topic starter
 

Still no luck. The error persists.

image

image1920×1064 77.8 KB

 
Posted : 02/07/2025 5:28 am
darrell_tw
 darrell_tw
(@darrell_tw)
Posts: 18
Active Member
 

The most probable cause is still an issue with the key.

Screenshot_20250702_133140_YLNpf3j2@2x

Screenshot_20250702_133140_YLNpf3j2@2x346×134 4.14 KB

Could you verify that the key has the necessary access?

Alternatively, try generating a new key and ensure no extra characters or whitespace are included when pasting it.

 
Posted : 02/07/2025 5:32 am
malkov10
 malkov10
(@malkov10)
Posts: 9
Active Member
Topic starter
 

Yes. Key to full access. I re-generate it

image

image422×152 6.59 KB

 
Posted : 02/07/2025 5:37 am
malkov10
 malkov10
(@malkov10)
Posts: 9
Active Member
Topic starter
 

I suspect my server IP might be blocked. Does anyone know how to contact ElevenLabs support?

 
Posted : 02/07/2025 5:40 am
lvalics
 lvalics
(@lvalics)
Posts: 7
Active Member
 

You should verify if other Eleven Labs tools are functioning, such as listing voices. If the credentials are the same, the problem likely lies with your credentials. Please check for any extra spaces or ensure the key has been entered correctly. On that screen, you should see a "Connection tested successfully" message, as the connection will be tested.

 
Posted : 02/07/2025 5:50 am
malkov10
 malkov10
(@malkov10)
Posts: 9
Active Member
Topic starter
 

Yes, the issue likely lies with the credentials.

image

image1918×1506 206 KB

 
Posted : 02/07/2025 6:55 am
lvalics
 lvalics
(@lvalics)
Posts: 7
Active Member
 

I've sent an image containing the credentials (the key is starred and not visible, represented by ********).

 
Posted : 02/07/2025 8:32 am
malkov10
 malkov10
(@malkov10)
Posts: 9
Active Member
Topic starter
 
image

image2060×1110 157 KB

 
Posted : 02/07/2025 8:49 am
lvalics
 lvalics
(@lvalics)
Posts: 7
Active Member
 

Please do not send exposed keys; blur them or use asterisks (**).

 
Posted : 02/07/2025 9:05 am
lvalics
 lvalics
(@lvalics)
Posts: 7
Active Member
 
image

image2331×532 7.45 KB

It is important on this screen to verify that the connection was established successfully.

 
Posted : 02/07/2025 9:12 am
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