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Topic starter
At Msquare Automation Solutions, we are continuously advancing automation to enhance customer interactions significantly.
Recently, we partnered with a client to optimize their customer communications using advanced tools:
callin.io (formerly Integromat)
Stack AI
Gmail Module
Shopify (Search Customer) Module
OpenAI Module
Here's a breakdown of the process:
When a new email arrives, our automation process begins by analyzing its sentiment using Chat GPT.
We access Shopify to retrieve essential customer data, ensuring each interaction is personalized.
This collection of email inquiries and Shopify data is integrated into Stack-AI, our advanced customer bot.
Stack AI utilizes this information to provide comprehensive company details and effectively answer questions.
Finally, OpenAI refines the responses to ensure a smooth and natural conversational experience.
The results:
A notable increase in customer satisfaction, significantly reduced response times, and a highly efficient workflow!
This project highlights that the future of customer engagement is at the nexus of automation and personalization. It's where technology enhances the human element, and we are eager to continue this progression.
Interested in exploring automation possibilities for your business? Contact us today to begin this transformative journey together.
Visit our website: https://www.msquare.pro/
Posted : 19/09/2023 3:58 pm
Topic starter
For implementation assistance, please feel free to schedule a meeting via Calendly:
Posted : 19/09/2023 3:59 pm
