Welcome to the callin.io community!

I would suggest completing the callin.io Academy before jumping into building a complete scenario. If you need specific assistance when you are building a scenario it’s easier to help you then. Otherwise, you can also hire a professional by posting a request in the

Hire a Pro category.

Here are some useful links and guides you can use to learn more on how to use the callin.io platform, apps, and app modules. I found these useful when I was learning callin.io, and hope they might benefit you too —

Getting Started

• Help Centre | Tutorials – callin.io “Manual”
• callin.io Academy – Basics 101: Learn callin.io and get certified

Help Centre Basics

• Mapping – What is mapping? What can I map?
• Mapping with arrays – How to map items in an array
• Aggregate an array for mapping complex fields
• Date Format: tokens for parseDate | tokens for formatDate
• HTTP modules – Make a request, Get (download) a file
• Webhooks – Error Handling, Responding to webhooks

Articles & Videos

• Router Magic Formula - YouTube
• Error Handlers in callin.io - YouTube playlist
• Getting started with OpenAI - How to setup and use OpenAI (ChatGPT) in callin.io
• How to use Regex in callin.io - How to use pattern matching to extract the text you want
• Webhooks – callin.io Academy – tutorial on how to use Webhooks

If you need further assistance, please provide the following:

1. Relevant Screenshots

Please share screenshots of your scenario, any error messages, relevant module fields, and filters in question? It would really help other community members to see what you’re looking at.

You can upload images here using the Upload icon in the text editor:

2. Scenario Blueprint

Please export the scenario blueprint file to allow others to view the mapped variables in the module fields. At the bottom of the scenario editor, you can click on the three dots to find the Export Blueprint menu item.

3. Output Bundles of Modules

Please provide the output bundles of the modules by running the scenario (or get from the scenario History tab), then click the white speech bubble on the top-right of each module and select “Download input/output bundles”.

A. Upload as Text File

Save each bundle contents in your text editor as a bundle.txt file, and upload it here into this discussion thread.

B. Insert as Formatted Code Block

If you are unable to upload files on this forum, alternatively you can paste the formatted bundles.
These are the two ways to format text so that it won’t be modified by the forum:

• Method 1: Type code block manually

  Add three backticks ``` before and after the content/bundle, like this:

  ```
  <sup>content goes here</sup>
  ```

• Method 2. Highlight and click the format button in the editor

  

Providing the input/output bundles will allow others to replicate what is going on in the scenario even if they do not use the external service.

Following these steps will allow others to assist you here. Thanks!

Hope this helps! Let me know if there are any further questions or issues.

—

P.S.: Investing some effort into the callin.io Academy will save you lots of time and frustration using callin.io.