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Topic starter
Hi,
I'm configuring a workflow to update contacts in Google Contacts based on modifications to their corresponding records in Airtable. Google Contacts is utilized for straightforward access and usage of contacts on our mobile phones.
I've configured the Google Contacts module to search for records that match the Airtable field "Contact Record ID", which is a text representation of the Airtable Contact Record ID. This text is stored in each contact within Google Contacts as a custom field named "Contact Record ID". While searching in Google Contacts using this text string successfully finds the contact, the callin.io module appears unable to search this specific field. I performed a debug and confirmed that information is indeed being retrieved from Google Contacts when searching by last name.
My question is, how can I enable the callin.io module to search this "User Defined Field"?
Posted : 03/01/2024 10:16 am
Hello,
I've reviewed the Google documentation for the 'Search Contacts' endpoint, and I couldn't find any reference to searching using custom fields: Method: people.searchContacts | People API | Google for Developers
It's possible this functionality isn't available, as the searchable parameters appear to be limited to contact names, phone numbers, and emails.
Posted : 03/01/2024 11:31 am
Topic starter
I didn't expect Google to create Y2K-style issues, but it seems they have.
Thank you for the information and for sharing the reference.
Posted : 03/01/2024 11:55 am
Topic starter
I'm working around this issue by utilizing the “Nickname” field within Google Contacts to store the Airtable Contact Record ID. While this might not be a universal solution, it functions effectively for our internal needs.
Posted : 03/01/2024 12:05 pm
Glad you found a workaround for that, cheers
Posted : 03/01/2024 12:09 pm