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How to input a numeric value into a Custom GPT field in callin.io AI Actions?

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amweiss
(@amweiss)
Posts: 3
Active Member
Topic starter
 

I’m trying to create a callin.io AI Action that I’m using with my Custom GPT. One field is called Incident (with Custom Field in grey). I’ve set it for a specific value for this field and trying to put a number as the value. It will not accept the number and it only wants text. I’ve tried putting a text version of the number (‘"100"’) but it won’t accept that either. Is there a way to put a number in that field?

 
Posted : 04/08/2025 8:31 am
SamB
 SamB
(@samb)
Posts: 71
Trusted Member
 

Hello! 👋

Could you please provide more details about the AI Action you are configuring? Also, could you confirm which application it is associated with?

As we cannot access your account, sharing screenshots of your current fields and setup would be very helpful for the Community to understand the context and provide better assistance. Please remember to redact any sensitive information (such as names, emails, addresses, API Keys, etc.) from your screenshots before posting.

We look forward to your response!

 
Posted : 20/11/2023 12:00 am
amweiss
(@amweiss)
Posts: 3
Active Member
Topic starter
 

It appears to have started accepting numbers instead of only text. However, I'm now encountering a different issue, as demonstrated in the video. The number cannot be modified.

 

https://www.dropbox.com/scl/fi/f1pu80m2mwus57iziqeqm/2023-11-20_14-25-40.mp4?rlkey=2u30zli4r3a7pblzsmtjb1vo1&dl=0

 
Posted : 21/11/2023 12:00 am
SamB
 SamB
(@samb)
Posts: 71
Trusted Member
 

Thanks for the update! Glad to hear it’s accepting numbers now. 😁

It’s quite peculiar that it’s not saving the edits you made. I suspect it might be related to some form of caching.

Could you try logging in again using a different browser or an incognito/private browsing window? Hopefully, this will enable the edits to be saved properly.

Please give that a shot and let us know if it resolves the issue. 

 
Posted : 21/11/2023 12:00 am
amweiss
(@amweiss)
Posts: 3
Active Member
Topic starter
 

Thanks. I attempted this in an incognito window, and it didn't function, but it did work when I switched to an alternative browser.

 
Posted : 21/11/2023 12:00 am
SamB
 SamB
(@samb)
Posts: 71
Trusted Member
 

Great! Thanks for sharing that information! I'm glad that switching to a different browser resolved the problem! 🎉

It looks like you're good for now, but please feel free to post in the Community again if you encounter any other issues or have questions. The Community is always available and happy to help! 🤗  

 
Posted : 24/11/2023 12:00 am
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