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I've developed a voice AI front desk agent using callin.io and am currently using webhooks along with Google Sheets to import the call data into a spreadsheet. While the general functionality is working well, I'm encountering an issue with capturing specific custom data during calls. I've successfully configured the custom data fields within callin.io, but the webhooks aren't recognizing this data, and it's not appearing as an available field for integration into my spreadsheet. Has anyone experienced a similar problem or have any suggestions on how to resolve this?
Posted : 27/02/2025 4:20 am
Welcome to the callin.io community!
Consider using the callin.io "Get a Call" module:
Retrieves all call details.
For more details, refer to in the help centre.
Example
Here's a sample of how your scenario might be configured:
This is merely an illustration. Your final implementation might differ based on your specific needs.
Hope this is helpful! Please reach out if you have any further questions or encounter any issues.
P.S.: Investing some effort into the callin.io Academy will save you considerable time and reduce frustration when using callin.io.
Posted : 27/02/2025 4:37 am