The concept:
A native SIP node that can manage two-way calls, monitor RTSP streams, and process SIP messages, including transfer, hold, and queuing functionalities.
My use case:
I intend to develop a natural language IVR system where callers can interact verbally to reach their desired destinations. By utilizing state-of-the-art TTS and speech synthesis with langchain, we can build robust applications. A primary use case involves customers creating tickets directly via voice calls, with AI handling speech interpretation, intent recognition, customer authentication, and Jira ticket creation.
I believe this would be beneficial because:
It enables a natural-sounding customer care agent capable of performing multiple tasks within minutes.
Any resources to support this?
Open-source SIP server API endpoints that implement all standard SIP RFCs: https://docs.asterisk.org/
Are you willing to work on this?
Yes
Need a node, I think so.