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White-label setup
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Topic starter
Hey everyone,
I’m in the middle of setting up my white-label Callin.io platform. Branding and custom domain were easy enough, but now I’m stuck on the Stripe part.
I understand I need to connect Stripe to start charging my clients, but I’m not sure:
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Where do I actually plug in my Stripe keys inside Callin.io?
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How do I create subscription plans — do I make them in Stripe first or directly in Callin.io?
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Any tips on structuring plans (like minutes bundles vs flat monthly pricing)?
If anyone has already gone through the Stripe setup for white-label, I’d love some practical advice before I break something 😅.
Thanks!
Posted : 19/08/2025 11:49 am
Hey Carlito. Follow these steps:
1. Connect Stripe in Callin.io
Head into your White Label settings → Integrations → Stripe. Don't need to add your Stripe API keys, just need to click on 'connect your stripe').
2. Create Your Products & Plans in Stripe
Go into your 'Plans' sections and start creating your pricing plans (you can choose recurring monthly or weekly subscription, on-time purchases/prepaid amount of minutes or pay-as-you-go formula).
For example, I set up the following monhtly subscriptions for my clients:
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Starter Plan → $29/month, includes 50 minutes.
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Pro Plan → $99/month, includes 500 minutes.
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Business Plan → $499/month, includes 3000 minutes.
3. Test Everything
Use Stripe’s test cards to run through the entire flow: sign up → pay → subscription active → access Callin.io. Check that invoices are generated correctly and that the plan activates in your branded portal. I learned the hard way that testing only “half the flow” = unhappy customers later.
Extra Tip: Don’t overcomplicate your pricing out of the gate. I started with too many plans and confused everyone. Now I stick to 3 tiers, and conversions are way better. You can always add custom enterprise deals later.
Once this is done, your white-label isn’t just branded — it’s actually billing clients automatically. And trust me, the first time Stripe pings you “New customer subscribed” feels really good 😎.
— (still remembers the first $29 subscription like it was Christmas)
Posted : 19/08/2025 11:56 am
Topic starter
You always save me. Thank you so much.
Posted : 19/08/2025 11:57 am