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Is my Agent tool usage correct?

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albertocv
(@albertocv)
Posts: 3
Active Member
Topic starter
 

I'm integrating a WhatsApp tool with an AI agent. The agent is being called correctly, but I'm not receiving the message.

Upon reviewing the execution, I observe the following:

Does this indicate that the agent attempted to set the field named "Text_Body" when the actual field name is "Text Body" (without the underscore)?

Is there something I'm configuring incorrectly?

Could this be a bug?

 
Posted : 09/07/2025 2:29 pm
Gallo_AIA
(@gallo_aia)
Posts: 22
Eminent Member
 

Hello,

It doesn't seem to be an issue with your field naming or usage. I suspect it's a bug within the WhatsApp Business Cloud node that causes failures when dynamic parameters are used.

albertocv
(@albertocv)
Posts: 3
Active Member
Topic starter
 

I did not receive any error messages, and the execution completed successfully.

The WhatsApp number simply did not receive the message.

Is the agent calling Text_Body configured correctly?

 
Posted : 10/07/2025 9:55 am
Gallo_AIA
(@gallo_aia)
Posts: 22
Eminent Member
 

Could you attempt to send a text message using an expression rather than dynamically populating it with AI?

This way, we can determine if there's a bug or not.

 
Posted : 10/07/2025 4:17 pm
albertocv
(@albertocv)
Posts: 3
Active Member
Topic starter
 

Are you referring to the $fromAI() function?

Should I structure it like this:
{{$fromAI(“phone”, “user phone number”) + $fromAI(“request”,“summary of the conversation”)}}?

 
Posted : 11/07/2025 8:37 am
Gallo_AIA
(@gallo_aia)
Posts: 22
Eminent Member
 

I'm unsure if the expression $ fromAI is accurate, as I don't have visibility into the complete workflow. However, if you're considering it as input data, please assess its potential functionality.

 
Posted : 11/07/2025 3:48 pm
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