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Describe the problem/error/question
Hello everyone
I'm attempting to set up my first AI Email Agent with callin.io, but I'm encountering an issue. When I interact with the AI agent and instruct it to send an email, the agent is unable to locate the recipient's email address.
Thank you for your assistance.
What is the error message (if any)?
Please share your workflow
(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)
Share the output returned by the last node
Information on your callin.io setup
- callin.io version:
- Database (default: SQLite):
- callin.io EXECUTIONS_PROCESS setting (default: own, main):
- Running callin.io via (Docker, npm, callin.io cloud, desktop app):
- Operating system:
Please provide the rewritten markdown content *it should be in the markdown format.
Posted : 27/05/2025 3:25 am
Hi there, it seems the tool calling couldn't locate the email address you were searching for.
- Was the email address available in the contacts database?
- Did the tool invocation miss any parameters?
I would suggest focusing on debugging the AI agent node to confirm it's capturing the correct data.
For enhanced error handling, consider inserting a conditional node prior to the email node.
Posted : 27/05/2025 3:36 am
Based on the screenshots you provided, it appears that the sub-workflow is not receiving an email address (the send to field), message content, or other necessary data.
I suggest refining the system prompt where you invoke the other workflow. For instance, specify the tool name, such as send_email, and clearly outline the values that must be passed when calling this tool. Afterward, conduct thorough testing.
Additionally, I'm curious about the rationale for employing a sub-workflow to dispatch emails. Have you considered using the Gmail tool directly instead?
Posted : 27/05/2025 6:08 am
Topic starter
Thank you so much, I will try that.
Posted : 28/05/2025 12:40 am
Topic starter
Thanks Ahzem for your suggestion. To be honest, this is my first AI agent. When I created it, I followed Nate Herc’s video demonstrating how to build an AI mail agent. I replicated everything, or so I thought, but something isn't functioning correctly. I've been trying to diagnose the issue for three days now. I've rewatched the video five times, and everything appears to be correct. After that, I decided to seek advice from the professionals.
Posted : 28/05/2025 12:48 am
Topic starter
If you have some time, could you please help me understand how to use the Gmail tool? Thank you very much.
Posted : 28/05/2025 12:52 am