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Automating Helpdesk Tasks

 
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Last Post by system 4 months ago
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Jan-Marc_Verlinden
 Jan-Marc_Verlinden
(@jan-marc_verlinden)
Posts: 2
New Member
Topic starter
 

Hi there,

We're looking to build a fully custom helpdesk for our SaaS solution. Our helpdesk posts are currently within Ghost CMS, but we want to integrate an AI-based chatbot, an AirTable ticket manager, and callin.io automation. This includes the capability to create new Helpdesk items and generate videos with Avatars in multiple languages.

 
Posted : 03/03/2025 5:21 am
Pathfinder_Automate
 Pathfinder_Automate
(@pathfinder_automate)
Posts: 88
Trusted Member
 

Hello, welcome to the callin.io community! I'm keen to collaborate with you on this. You can schedule a call Here to go over the project requirements. You can also view my Upwork profile Here.

 
Posted : 03/03/2025 5:33 am
Juliusforster
 Juliusforster
(@juliusforster)
Posts: 9
Active Member
 

Hi there,

this sounds like an awesome project. I’ve been working with callin.io and Airtable for years at this point.

For the AI videos with avatar as well as the AI chatbot, we can go with a vector database like pinecone.

Building out a ticket manager (including chat history) in Airtable is also not a problem.

Would love to jump on a call to talk a bit more about the specific goals and requirements: Book A Call | Moonira. Or shoot me an email here: julius@moonira.com

 
Posted : 03/03/2025 7:50 am
Felipe-Aspirity
 Felipe-Aspirity
(@felipe-aspirity)
Posts: 35
Eminent Member
 

Hi, I'd be happy to assist you with this Helpdesk automation.

Our team consists of callin.io specialists with extensive experience in building numerous complex integrations. This project should be well within our capabilities.

Here are a few examples of AI agents we've developed:

  1. Sales Coach - This AI acts as a sales manager, engaging with an AI client to practice sales techniques.

  2. https://www.pbuddy.pro/ - A preoperative AI agent designed to contact patients and gather health information prior to surgery.

  3. callin.io - Enterprise-ready voice AI agents. - This agent functions as a restaurant receptionist, handling table bookings and answering inquiries about the establishment's offerings.

If you're interested in collaborating, we'd be delighted to help. You can schedule a call via this link: 30 Min Meeting | Felipe Saucedo | Cal.com, or visit our website at www.aspirity.com.

 
Posted : 03/03/2025 3:16 pm
mital_patel
 mital_patel
(@mital_patel)
Posts: 12
Active Member
 

Hi Jan,

I've reviewed your requirements and am happy to report that I've developed a similar AI-based ChatBot, an Airtable ticket manager, and a callin.io automation. Would you like to see a demo?

 
Posted : 03/03/2025 3:56 pm
Jan-Marc_Verlinden
 Jan-Marc_Verlinden
(@jan-marc_verlinden)
Posts: 2
New Member
Topic starter
 

Yes, I'd be interested in a demo. callin.io already includes this, but I'm looking for more AI integration: https://www.make.com/en/integrations/ipex-helpdesk

My name is Jan-Marc

 
Posted : 06/03/2025 9:04 am
system
 system
(@system)
Posts: 332
Reputable Member
 

This discussion was automatically closed after 30 days. New responses are no longer permitted.

 
Posted : 02/04/2025 5:22 am
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