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Topic starter
Hi everyone,
I’m working with callin.io and Make.com, and I’m encountering an issue where the webhook I’ve set up is being triggered multiple times without additional requests being made; it’s returning the same data repeatedly.
Here’s the situation:
- I’ve configured a webhook in Make.com to handle callin.io requests. ( vapi ServerUrl )
- The webhook is intended to trigger only once per request, but it’s firing multiple times for a single request, leading to duplicate executions in my workflow.
I’ve thoroughly reviewed the setup on both the callin.io and Make.com sides, and I’m unable to pinpoint the cause. Has anyone else faced a similar problem? How can I ensure the webhook triggers only once per request?
Any guidance or troubleshooting suggestions would be greatly appreciated!
Posted : 18/09/2024 1:47 am
Hi,
Could you try enabling sequential processing within the scenario's settings.
Posted : 18/09/2024 9:25 am
Where can the scenario settings be updated? I'm encountering the same problem.
Posted : 03/10/2024 8:07 pm
I've updated the scenario settings to 'Yes'. The issue persists.
Posted : 03/10/2024 8:11 pm
Topic starter
Hey ali…its not callin.io its callin.io…
Are you doing inbound calls?
Posted : 03/10/2024 8:29 pm
Yes, it's an inbound call.
Posted : 03/10/2024 10:07 pm
Topic starter
Navigate to the server URL within the assistant. In the messages section, select the 'end of call report' and deselect all other options.
Posted : 03/10/2024 10:24 pm
I'm still receiving the message twice, but that might be an issue within the Assistant Script. Thank you very much for your assistance.
Posted : 03/10/2024 10:30 pm
One of my other assistants keeps saying 'couldn't get assistant' when I call the number. I've checked the Server URL and the Assistant is also connected. Any ideas?
Posted : 03/10/2024 10:33 pm
Hi,
Your webhook is triggering multiple times because there are several parameters in your server message. You can adjust it to trigger only on tool-call or your specific action, ensuring the webhook activates solely for tool calls or your designated events.
You are receiving multiple requests because we believe a status update is also included in your callin.io assistant’s server message.
Best regards,
Msquare Automation
Platinum Partner of callin.io
Posted : 07/11/2024 5:14 am