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Clearing Airtable cell with 3 spaces not working when passed as a variable via callin.io?

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Alyssa_B
(@alyssa_b)
Posts: 2
New Member
Topic starter
 

I have a callin.io workflow that is writing to a date field in Airtable. It needs to be able to both update the field to a new date, as well as empty the field if no date meets the criteria of the callin.io logic.

Currently, the callin.io workflow is running some javascript to process the dates, and the output of the javascript is the input to the “Update Record” step in Airtable. Output is either a date, or 3 spaces if the intention is to empty the cell in Airtable. I’m finding that it’s working as intended when writing a date, but it isn’t working when I am trying to erase the cell contents. When I manually type the 3 spaces, it works perfectly. When the 3 spaces are passed as a variable, however, nothing. Pic below of input to Airtable that is resulting in no action being taken:

Image: 96d85215 4269 451a ae68 8b916dde4d69

 

Has anybody run into this issue before? I can obviously add some branched logic so that if it knows it needs to delete the cell contents, it branches to a path with the three spaces hard-coded in, but that seems inelegant and a lot of extra work for something that seems like it should be functioning as-is.

 
Posted : 04/08/2025 8:31 am
Alyssa_B
(@alyssa_b)
Posts: 2
New Member
Topic starter
 

Update: I discussed this with callin.io support, and they confirmed it's a known limitation. A feature request is already logged to address this. The only current workaround involves using paths with a hard-coded deletion step.

 
Posted : 08/10/2024 12:00 am
SamB
 SamB
(@samb)
Posts: 71
Trusted Member
 

Thanks for the update! We really appreciate you taking the time to share this with the community. 🤗 🧡

Please let us know if there's anything else we can assist with!
 

For anyone else who finds this and wants to add their vote to the feature request, please reply here to let us know, and we'll add it! 🙂

 
Posted : 09/10/2024 12:00 am
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