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Error: 403 - Insufficient authentication scopes, rollback completed with warning

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Richardthc
(@richardthc)
Posts: 3
Active Member
Topic starter
 

Hi everyone, I'm seeking assistance as I've been struggling with this error for the past two weeks.

I've set up an AI call agent using callin.io that is designed to read my calendar. I've enabled all the necessary authentication scopes in my Google Console to the best of my understanding, and I've also searched for solutions online, but nothing has resolved the issue.

I'm using a Google Workspace account and consistently encountering the following errors:

Error 1: The operation failed with an error. [403] Request had insufficient authentication scopes.

Error 2: The Rollback Phase was completed with a warning. Automatic failure response was sent to the webhook.

ANY HELP WOULD BE GREATLY APPRECIATED!!!

 
Posted : 23/10/2024 7:01 am
ImMichaelCannon
(@immichaelcannon)
Posts: 24
Eminent Member
 

That's unfortunate about the frustration you're experiencing.

I also dislike encountering those 403 errors.

Have you attempted to remove the current callin.io connection and then establish a new one?

 
Posted : 23/10/2024 9:34 pm
Richardthc
(@richardthc)
Posts: 3
Active Member
Topic starter
 

It's been quite a challenge.

No, I haven't attempted this yet. Do you believe this could be the resolution?

 
Posted : 23/10/2024 10:06 pm
ImMichaelCannon
(@immichaelcannon)
Posts: 24
Eminent Member
 

While there's no guarantee, disconnecting and re-establishing the connection, especially for custom setups, might help.

 
Posted : 24/10/2024 9:30 pm
Richardthc
(@richardthc)
Posts: 3
Active Member
Topic starter
 

Thank you so much, I will definitely try it out.

 
Posted : 04/11/2024 6:24 am
system
(@system)
Posts: 332
Reputable Member
 

This discussion was automatically closed 30 days following the last response. New replies are no longer permitted.

 
Posted : 04/12/2024 6:24 am
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