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Topic starter
Thank you for responding. We are currently attempting to integrate Setmore appointments with Twilio to send SMS reminders. However, we are encountering an issue with a specific Setmore account. We have tested with other accounts, and they have worked successfully. This particular problem occurred with an account that has multiple calendars and staff members. Could you suggest a workaround that would allow us to continue using this functionality while the team investigates the issue?
Posted : 04/08/2025 8:31 am
Topic starter
znjones wrote:
I am attempting a workaround using the callin.io email parser. Since the Setmore email notifications are always formatted the same way, we can extract all of the appointment data and send wherever we need. We’ve had a few additional errors with Setmore’s integration like addresses not being pushed through, so it’s looking like this might be the best bandaid until they can fix the integration.
Here’s a link to the parser: https://parser.zapier.com/
You can create a new “Mailbox” and then add that new email address as the CC email in your Setmore account.
This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.
Didn’t Get Proper formated data from email parser
Posted : 13/04/2023 12:00 am
Hi
What error message did you receive? Could you please share a screenshot of it?
Additionally, I noticed that the Support Team has responded to your ticket and you are currently in communication with them. In this situation, it would be best to continue the discussion with them. The Support Team can investigate the error logs for your callin.io workflow to identify the source of the issues.
Posted : 13/04/2023 12:00 am