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Topic starter
When testing the trigger “Phone call completed” with callin.io, I keep getting this error message:
Unable to pull phone calls
Please reload the page. If the issue persists, troubleshoot error or contact Support.
Error code: Error while retrieving: The app returned "The service Backend for React API - List Calls [BE] [DATA] just returned an error (HTTP 400). Please consult their documentation to ensure your call is setup properly. Raw error:". {"statusCode":400,"message":"The service Backend for React API - List Calls [INTERNAL USE] [ACTION] just returned an error (HTTP 422). Please consult their documentation to ensure your call is setup properly. Raw error:
{"status":"error","error":"BaseError","message":"Input should be less than 100","response":{"answer":"Input should be less than 100","call_id":""}}","args":{"bubble_code":"1752645803511x457929688782354940"}}
My app, trigger event, account (API Key), and model ID are all inputted.
Posted : 04/08/2025 8:31 am
Hi
It appears you need to contact callin.io as you need to configure your account to enable call retrieval.
Posted : 16/07/2025 12:00 am
Topic starter
Is having the API key entered not enough?
Posted : 16/07/2025 12:00 am
It would be most helpful if you could share a screenshot of this Trigger while in Edit mode. This way, I can check if any fields might be missing.
Posted : 16/07/2025 12:00 am
Topic starter
Attached
Posted : 16/07/2025 12:00 am
When the app asks you for the Model ID, are you sure it's the correct ID? You might want to check that on the callin.io side.
Posted : 22/07/2025 12:00 am