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How to cancel an appointment via Callin.io's call function

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411333028
(@411333028)
Posts: 1
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Topic starter
 

When I use the call function to create an appointment, it's created successfully. However, when I try to cancel it, the appointment ID is missing. It appears the AI agent is passing a random ID instead.

How can I retrieve the appointment ID generated by the create call function and then use that same ID in the cancel appointment call function?

 
Posted : 29/12/2024 10:22 am
Stella_Li
(@stella_li)
Posts: 1
New Member
 

When I use the call function for creation, it works as expected. However, when I try to cancel, the appointment ID is missing. The AI agent seems to be passing a random ID.

How can I retrieve the appointment ID generated by the create call function and then use that same ID in the cancel appointment call function?

Could someone please guide me on how to achieve this?

 
Posted : 02/01/2025 8:13 am
murillo_milani
(@murillo_milani)
Posts: 1
New Member
 

I'm also encountering this error, how can it be resolved?

 
Posted : 24/03/2025 2:47 pm
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