What are you trying to achieve?
I've developed an AI assistant designed for making outbound calls using callin.io, integrated with a Google Sheet. The sheet includes columns for names, phone numbers, and a status indicating if a user needs to be contacted. The primary goal is for the AI agent to call the user when the status column is set to "not-called". The agent will engage the end-user with general questions and then report on their satisfaction with the AI agent's interaction skills.
I've updated all the necessary API keys, Agent IDs, and phone IDs from callin.io within the relevant module, as well as my Google account credentials. However, when I run the scenario, it fails to initiate the outbound call. There are no error messages displayed in callin.io, but the functionality is not working as expected.
I've confirmed that the Agent can make outbound calls in callin.io by enabling "Dial Keypad" (This setting determines if the assistant can dial digits on the keypad).
I'm relatively new to the community, so any assistance would be greatly appreciated. Thanks in advance!
Screenshots: scenario setup, module configuration, errors
blueprint (1).json (40.6 KB)
blueprint.json (117 KB)