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I've configured call tracking using AITABLE.ai and Twilio. My goal is to update a record in AI Table whenever a call is received from Twilio, specifically by adding the Twilio call recording URL to the AI Table record. However, I'm encountering an issue where I cannot retrieve this URL. The "Watch Calls" module in my current scenario provides call details, but it doesn't seem to return the Recording ID.
Interestingly, if I create a separate scenario and use the Twilio module "Watch New Recording created" (link to screenshot), I am able to get the recording URL. I need to achieve this within my existing scenario. Screenshot by Lightshot
Posted : 12/08/2024 1:34 pm