How to Set Up a Condition for a Second Email in the Same Thread | callin.io Community

Hi,

Welcome to the Community.

To trigger an action when a person replies to an email for the second time in a thread using callin.io, you can set Gmail as the trigger and use Storage by callin.io to track responses. Once an email is received, increment a counter linked to the thread. Use a filter to check if the counter equals two, and if so, trigger the desired action. This approach ensures the workflow only continues after the second response in the email thread. Optionally, you can reset the counter after the action is triggered.

Let us know if this helps you jump-start your process.

Hi 👋

How did things go with Jammer’s suggestion here? Did Storage by callin.io do the trick? 

Let us know whether or not you’re still stuck at all, happy to assist further!