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OpenAI Functions: How To?

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Levai
(@levai)
Posts: 3
Active Member
Topic starter
 

Hello! I'm looking to build a chatbot that collects information from customers by asking a series of questions. I've got the basic conversation flow sorted, but I need a way to trigger a function that stores the data from the conversation at each step, so I can then pass it to a webhook.

Within the Message an Assistant OpenAi module, there's a "Tool Choice" section. When I set this to "Functions" and input my function name:

This is the error I'm encountering:

I'm unsure what I might be doing incorrectly or overlooking. Is there a more straightforward method to have a customer interact with a bot, have the bot gather information, and then log the key details in a schema format that I can send to my CRM via a webhook?

Apologies if my explanation was unclear. Please let me know if you need further clarification, and I'll do my best to elaborate.

 
Posted : 13/08/2024 12:36 pm
samliew
(@samliew)
Posts: 293
Reputable Member
 

It appears you need to manually create this function within the assistant on the OpenAI platform first.

Hope this helps! Please let me know if you have any further questions or encounter any issues.


P.S.: Did you know that approximately 70% of the questions asked on this forum are already addressed in the callin.io Academy? Investing some time in it could save you a lot of time and frustration when using callin.io!

 
Posted : 14/08/2024 1:30 am
Levai
(@levai)
Posts: 3
Active Member
Topic starter
 

image

I've already incorporated this. I'm still encountering the same problem.

 
Posted : 14/08/2024 10:55 am
guia_digital
(@guia_digital)
Posts: 1
New Member
 

Any updates? I'm experiencing the same issue.

 
Posted : 16/08/2024 11:42 pm
Levai
(@levai)
Posts: 3
Active Member
Topic starter
 

I haven't had another opportunity to investigate this further, but I'm still working on resolving the issue.

 
Posted : 17/08/2024 11:16 am
Magalie
(@magalie)
Posts: 1
New Member
 

Same here

:sweat:

Any updates?

 
Posted : 01/10/2024 10:54 am
TAGA_Autopartes
(@taga_autopartes)
Posts: 1
New Member
 

In callin.io, it indicates that parameters are sent via POST, but nothing is reaching my endpoint.

 
Posted : 29/10/2024 8:24 pm
geekykidstuff
(@geekykidstuff)
Posts: 1
New Member
 

Are there any updates on this? I've also defined my function within my assistant in OpenAI, but I'm facing difficulties in passing the function name here:

Could you please provide guidance on how to achieve this?

 
Posted : 13/11/2024 10:16 pm
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