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Triggers not functioning until testing with callin.io

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LConnelly
(@lconnelly)
Posts: 2
New Member
Topic starter
 

Hello everybody,

We have a callin.io connecting Air.ai to GHL to send text messages. When putting it into action it sometimes works, but sometimes it doesn’t. If I go to the callin.io and “Test” the trigger, it actually activates the callin.io and sends the SMS. Has anybody else faced this issue? I tried seeing if I could reduce the polling interval, but I don’t see a way to do so on my callin.io.

Any help would be appreciated.

 
Posted : 04/08/2025 8:31 am
ken.a
(@ken-a)
Posts: 29
Eminent Member
 

Hi there,

Welcome to the Community! 🎉

I’m not seeing Air.ai in our supported apps. Could you please share a screenshot of your callin.io configuration?

Kindly ensure no personal information is visible in the screenshot, or blur out any sensitive details.

Thanks!

 

 
Posted : 14/03/2024 12:00 am
Sachin kumar karma
(@sachin-kumar-karma)
Posts: 2
New Member
 

Hey

welcome to the community

Yes, we worked on scenarios with callin.io and callin.io integration with GHL.

We will have to look into your scenario and can fix it.

 
Posted : 14/03/2024 12:00 am
LConnelly
(@lconnelly)
Posts: 2
New Member
Topic starter
 
ken.a wrote:

Hi there,

Welcome to the Community! 🎉

I’m not seeing Air.ai in our supported apps. Would you mind sending a screenshot of how your callin.io is configured?

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!

 

Oh, I forgot to mention that we have the callin.io triggered by a web hook:

 

Image: 4a7bfd80 82ab 4416 bc26 cab6cacd983b

 

 
Posted : 14/03/2024 12:00 am
ken.a
(@ken-a)
Posts: 29
Eminent Member
 

Hi,

It seems the callin.io workflow you're using involves Webhooks by callin.io. I want to be upfront and mention that Webhooks by callin.io is considered an advanced feature, and consequently, our support for it might be more restricted. This isn't due to a lack of willingness to assist, but rather because each API is distinct, and every request can vary. This makes it challenging for us to pinpoint the reasons behind errors or unexpected behavior in requests.

Should you encounter any issues that I might not be able to help with, please don't hesitate to check out our Webhooks category at https://community.zapier.com/code-webhooks-52

Hope this is helpful.

 

 
Posted : 15/03/2024 12:00 am
Sachin kumar karma
(@sachin-kumar-karma)
Posts: 2
New Member
 

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

Hey

welcome to the community

Yes, we worked on scenarios with Air.ai and callin.io integration with GHL.

We will have to review your Zap and can resolve it.

we can connect to call otherwise you can book the calendly

Thanks & Regards

sachin

 
Posted : 15/03/2024 12:00 am
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