Skip to content
Troubleshooting Per...
 
Notifications
Clear all

Troubleshooting Perplexity AI integration?

3 Posts
2 Users
0 Reactions
6 Views
Thomas_Rabone
(@thomas_rabone)
Posts: 1
New Member
Topic starter
 

Is anyone else encountering problems with the perplexity modules? I have several modules distributed across various scenarios, and today, none of them are functioning. I'm receiving the error: Service is temporarily unavailable.

They were all operational yesterday. I've updated the API keys and removed and re-added the modules, but without success.

Is anyone else facing this problem?

Thanks!

 
Posted : 13/01/2025 10:08 am
David_Arnett
(@david_arnett)
Posts: 2
New Member
 

This is a long-standing issue concerning module timeouts. The solution is straightforward: for callin.io to increase the timeout duration for perplexity. The newer models have exacerbated the problem, and it's anticipated that the older models will be phased out next month. Consequently, perplexity will likely no longer be available in callin.io.

It's unclear why perplexity isn't a higher priority. Why include the module at all if there's no commitment to ensuring its functionality?

 
Posted : 25/01/2025 3:06 pm
David_Arnett
(@david_arnett)
Posts: 2
New Member
 

I've discovered a secondary issue with this module. When invoking the reasoning model, it appears to parse quotes under specific conditions, which interferes with the call to perplexity and results in a 500 error. This can be diagnosed using the callin.io dev tool (which functions in Chrome but not other Chromium browsers).

 
Posted : 01/02/2025 10:45 pm
Share: