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Has anyone encountered any problems with callin.io/make webhooks disconnecting?
I've reached out to callin.io support but decided to ask here as well. I've set up two webhooks for checking availability and booking appointments on Google Calendar. For some reason, the webhook is functioning for both and successfully retrieves tool variable data.
However, after a few attempts, it ceases communication with callin.io...
Posted : 13/12/2024 3:54 pm
Hello, thank you for raising this in the community.
We experienced some technical difficulties last Friday, which might have caused this issue. Could you please confirm if your webhooks are still disconnecting?
We appreciate your cooperation and apologize for any inconvenience caused.
Posted : 16/12/2024 9:14 am
Hi,
I'm experiencing a similar problem. After setting up my tool with various functions (like name, email, phone number), it consistently disconnects once the first function finishes, even though the call is ongoing.
I'm not sure if this is connected, but I appreciate the updates.
Thanks,
Posted : 18/12/2024 11:48 am
Hi,
Thank you for reaching out!
The issue you’re experiencing typically occurs when the parameters for your tool are not configured as required. To resolve this, ensure that all parameters (name, email, phone number, etc.) are marked as mandatory in the tool’s setup.
Additionally, in your prompt, you need to confirm that these parameters are received correctly before proceeding. This ensures the process can continue smoothly, and the tool won’t disconnect prematurely.
Let me know if you need further assistance with this setup!
Best regards,
Msquare Automation
Platinum Partner of callin.io
Posted : 09/01/2025 7:26 am