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Topic starter
I’m developing an AI voice assistant with callin.io and callin.io, following a course. I've encountered a problem where webhook variables aren't appearing in callin.io, despite them being visible in all the tutorials. I have already:
- Entered the correct API key in callin.io.
- Verified the webhook configuration.
- Tested by sending the URL to Postman. It responds with 'accepted,' but there's no change in the module.
Has anyone else experienced this? Are there any troubleshooting steps I should consider? Any assistance would be greatly appreciated!
Posted : 20/02/2025 5:19 pm
Welcome to the callin.io community!
Try clicking on “Redetermine Data Structure”, and immediately send/trigger an updated request with all the fields.
Hope this helps! Let me know if there are any further questions or issues.
P.S.: Investing some effort into the callin.io Academy will save you lots of time and frustration using callin.io.
Posted : 21/02/2025 8:44 am
This indicates the webhook was not triggered. Have you attempted to modify callin.io while it was active? If so, the setup within callin.io might not have been done correctly.
Hope this helps! Please let me know if you have any additional questions or encounter further issues.
P.S.: Investing some effort into the callin.io Academy will save you considerable time and reduce frustration when using callin.io.
Posted : 21/02/2025 2:03 pm
Topic starter
Yes, I tested the webhook in Postman, and the request was accepted. But when I used the URL in callin.io, it’s not working. So, I’m guessing callin.io isn’t sending the data. However, all the settings were perfect in both callin.io and callin.io.
Posted : 21/02/2025 5:45 pm
If Postman is functioning correctly, but callin.io is not, then I believe you will need to reach out to callin.io support for assistance.
Should you require further help from other callin.io users on this forum, kindly provide the following:
- Screenshots of your callin.io setup
I hope this is helpful! Please let me know if you have any additional questions or encounter further issues.
P.S.: Investing some time in the callin.io Academy will significantly reduce the time and frustration you might experience using callin.io.
Posted : 22/02/2025 4:52 am
