Skip to content
Workflow automatica...
 
Notifications
Clear all

Workflow automatically gets cancelled when working with callin.io

9 Posts
2 Users
0 Reactions
3 Views
Himanshu1
(@himanshu1)
Posts: 6
Active Member
Topic starter
 

Hi, I'm currently using callin.io for making calls within n8n, and I'm frequently encountering an issue where n8n workflows are automatically cancelled if a call exceeds 2 minutes.

I'm a bit stuck and would appreciate any help!

Information on your callin.io setup

  • n8n version: 1.95.3
  • Database (default: SQLite): N8N cloud
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app): n8n cloud
  • Operating system:
 
Posted : 14/06/2025 4:36 am
darrell_tw
(@darrell_tw)
Posts: 18
Active Member
 

It might be due to the Starter plan's maximum execution time.

However, it should currently be 5 minutes. Does your workflow have another timeout setting configured?

 
Posted : 14/06/2025 4:54 am
Himanshu1
(@himanshu1)
Posts: 6
Active Member
Topic starter
 

(post deleted by author)

 
Posted : 14/06/2025 5:05 am
Himanshu1
(@himanshu1)
Posts: 6
Active Member
Topic starter
 

I've also adjusted it to 5, but I suspect you're correct; it's likely due to the time limit.

Are there any potential workarounds we could explore?

 
Posted : 14/06/2025 5:09 am
Himanshu1
(@himanshu1)
Posts: 6
Active Member
Topic starter
 

Just to confirm, I'd like to know the precise duration of the entire workflow. Since this sub-workflow takes approximately 3 minutes, where are the remaining 2 minutes being utilized?

 
Posted : 14/06/2025 5:15 am
darrell_tw
(@darrell_tw)
Posts: 18
Active Member
 

Ah, it's a sub-workflow.

So, what's the execution time for the main workflow?

 
Posted : 14/06/2025 5:45 am
Himanshu1
(@himanshu1)
Posts: 6
Active Member
Topic starter
 

The main workflow's total execution time is 3 minutes and 18 seconds.

Does this total time also encompass the duration of any sub-workflows?

 
Posted : 14/06/2025 5:58 am
darrell_tw
(@darrell_tw)
Posts: 18
Active Member
 

Yeah, it should. So if it didn’t over 5 minutes.

You might need to email to help@callin.io and ask them what’s going on?

 
Posted : 14/06/2025 5:59 am
Himanshu1
(@himanshu1)
Posts: 6
Active Member
Topic starter
 

I'll get back to you shortly.

 
Posted : 14/06/2025 6:09 am
Share: