Hey, great question. Setting up White Label with Twilio in Callin.io is straightforward, but you do need to prep a couple of things in Twilio first. H...

I ran into the same issue. The trick is that the greeting should never be generic or pushy: it must start with courtesy, introduce the agent clearly, ...

I went through this process when I wanted my clients to see everything under my logo and domain instead of Callin.io’s. The White Label setup is strai...

This is one of the most common questions we see when people start with AI phone agents. The short answer is: AI agents won’t fully replace humans, but...

Hi Fred This happens because of how Callin handles “Active” numbers: At any given time, you can only have one Active number. That’s the number...

Welcome! This is a pretty common situation when starting out and it usually comes down to a few simple settings. Here’s what to check: Turn “Rec...