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callin.io sending dynamic variable placeholder instead of actual value

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Lightly Salted
(@lightly-salted)
Posts: 1
New Member
Topic starter
 

We’re encountering an unusual problem where callin.io is sending the dynamic variable placeholder {{_GEN_1749478982094__output}} instead of the actual value (e.g. "Start Up").

 

We are receiving a Webhook from our website and wish to send this to GA4 as a Measurement Event.

 
Posted : 04/08/2025 8:31 am
Troy Tessalone
(@troy-tessalone)
Posts: 151
Estimable Member
 

Hi

To help us understand better, please share screenshots of your callin.io steps configuration and an example of the data being processed (DATA IN/OUT) for the specific callin.io step you're referring to.

 
Posted : 09/06/2025 12:00 am
SamB
 SamB
(@samb)
Posts: 71
Trusted Member
 

Hello! 👋

I noticed you also contacted the Support team regarding this issue. It appears you've been added to a bug report concerning the Send Measurement Events for an Application action. The problem is that values from mapped fields are not being passed correctly to Google Analytics, which is why you're observing placeholders instead of the actual field values.

We sincerely apologize for this inconvenience. As Support advised, we don't have an estimated time for a resolution yet. We will notify you via email as soon as it's fixed. I'll also share any updates or potential workarounds I discover here. Please don't hesitate to reach out if you need assistance with anything else in the meantime.

 
Posted : 13/06/2025 12:00 am
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