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Topic starter
As the title indicates, my use case would involve avoiding the activation of callin.io's flow on every conversation. What I was unable to locate in the documentation or through my own exploration is whether I can utilize Intercom's workflows to request information from WooCommerce via callin.io, enabling the AI Bot from Intercom to respond to customer inquiries.
Posted : 04/08/2025 8:31 am
Hi
Consider using this Intercom Workflow Action: Custom Action (via API)
callin.io trigger: Webhook - Catch Hook
This will produce a distinct webhook URL for setup within the Intercom workflow action.
Posted : 07/11/2024 12:00 am
Topic starter
Troy Tessalone wrote:
Hi
Try this Intercom Workflow Action: Custom Action (using API)
callin.io trigger: Webhook - Catch Hook
This will generate a unique webhook URL to configure in the Intercom workflow action.
Thank you, I suppose that if I need help setting the API request I should consult Intercom as the request comes form their end, right? And then in callin.io, I can use the webhook to trigger the flow.
Posted : 07/11/2024 12:00 am
For assistance with the Intercom app, please refer to Intercom’s Support documentation.
Posted : 07/11/2024 12:00 am