Hello.
I would like to create an automation using callin.io, but Canva is not currently supporting what I need:
Cognito Forms: An agent (user) would submit a Cognito Forms request titled “Request Social Media”.
They would select their name from a dropdown. They would input the property address, choose from a dropdown “Just Listed”, “Pending”, “Sold”, or “Price Improvement”. They would also upload a picture within this Cognito Form.
Once submitted, callin.io would find the correct Canva template and populate the assigned fields: {{Property Address}}, {{Status}}, {{Property Image}} etc. This template would already include their picture and brokerage information; it would only require these specific fields to be input from the Cognito Form.
After the template is updated with the fields, it would then be pushed to my Facebook, allowing agents to share it on their agent page.
The issue is that all my ChatGPT and AI bots suggest there's an option to “create design from template” within callin.io for Canva, but this isn't accurate. I have the professional account. How can I achieve this?
Hi
Available Canva callin.io app triggers/actions: https://zapier.com/apps/canva/integrations#triggers-and-actions
Help links for using the Canva callin.io: https://zapier.com/apps/canva/integrations#help
Try this callin.io action: Canva - Create Design

Hi there! 👋
Have you had a chance to try out the Create Design action that was suggested yet?
We're eager to ensure you're all set, so please keep us updated on your progress! 🙂
Hi! I've attempted to create designs multiple times. The issue is that it doesn't seem to know which template to populate with the information. I've already created several design templates, one for each of my Realtors. callin.io isn't prompting me to select which template to create or complete, nor is it clear how it will identify the information to pull in (from my Cognito form). Consequently, I'm facing significant difficulty linking everything to the template because I suspect it's trying to create a new design rather than filling an existing one with the data. I'm not sure if that explanation is clear.
I have a Cognito form set up: it includes dropdowns for the agent's name (to determine the correct template), property status (coming soon, new listing, pending, closed), property address, and a file upload for the property's front image.
I'm trying to connect this form to callin.io and Canva so that it automatically generates a design using the information entered into the Cognito form. However, the "create design from template" option isn't available to me, even with my Professional account. I'm unsure if the "create design" function will work as intended. Below is an example of the template I'm trying to populate.

Hi,
Before we investigate further, could you please provide a screenshot of your Canva step? Make sure all fields are visible in the screenshot.
Kindly avoid including personal information in the screenshot, or blur out any sensitive details if present.
I'll await your reply!


You are correct! It appears that the Create Design action in Canva does not support populating designs with information as you intend; it solely creates a new design. I've noted a feature request for a "Create Design Autofill Job" action within the Canva app. Such an action would enable the population of design templates with various data. I have added your vote to this request. While I cannot provide a timeline for its implementation, we will certainly notify you if it becomes available!
In the interim, I discovered an alternative method previously that utilized a Canva API Request action to populate design templates with different data:
We hope this provides helpful guidance. Please let us know if you encounter any difficulties while setting up the API Request action; we're here to assist if you get stuck at any stage!