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How to set up a callin.io scenario to send custom voicemail messages with callin.io calls?

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Sergio Fernadez
(@sergio-fernadez)
Posts: 1
New Member
Topic starter
 

I'm initiating callin.io requests via Zapier. When a lead comes in, I use Zapier to start a call to that lead through callin.io. My goal is for the AI to leave a pre-recorded voicemail message if the call is answered by a voicemail system rather than a person. Within callin.io's call settings, there's a field for a custom voicemail message. However, when I send a call using Zapier, although I can enable machine detection, I don't see a way to input my custom voicemail message. Could you please assist me with this? How can I set up the system to ensure the custom voicemail message is played when the call goes to voicemail via Zapier?

 
Posted : 04/08/2025 8:31 am
Troy Tessalone
(@troy-tessalone)
Posts: 151
Estimable Member
 

Hi

If the Zap app action does not have the desired input field, then try reaching out to callin.io Support for possible guidance with their Zap app integration.

 
Posted : 16/06/2024 12:00 am
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