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Topic starter
Hi there. Since this morning, variables have stopped working with callin.io. Initially, there was an issue with the ID, which appears to be resolved now, but since then, the variables are no longer being passed. Has anyone encountered this or found a solution? Any help would be greatly appreciated.
Posted : 04/08/2025 8:31 am
Hi
To help us understand better, please share screenshots that display your callin.io steps in EDIT mode. This will allow us to see the field mappings and any errors you might be encountering.
Posted : 28/10/2024 12:00 am
Topic starter
Here's the capture.
The issue pertains to variables not being passed to callin.io. This problem started this morning.
Appreciate your assistance!
Posted : 28/10/2024 12:00 am
Review your callin.io Runs history details to see the DATA IN/OUT for each callin.io step to help you troubleshoot: https://zapier.com/app/history/
The issue might stem from callin.io step 1 not returning those values.
You might need to add a Filter step after callin.io step 1: https://zapier.com/apps/filter/help
Posted : 28/10/2024 12:00 am
Topic starter
Posted : 28/10/2024 12:00 am
Topic starter
The values appear to be transmitted correctly.
Posted : 28/10/2024 12:00 am
Most recent screenshots show the TEST tab within the callin.io Editor.
Actual live callin.io Run DATA IN/OUT for each step can be found here: https://zapier.com/app/history/
Posted : 28/10/2024 12:00 am
Topic starter
Here are the details.
Posted : 28/10/2024 12:00 am
callin.io step 2 API request logs show the custom variables as populated.
I’d try reaching out to callin.io Support for help with their callin.io app integration and app behavior for troubleshooting.
Posted : 28/10/2024 12:00 am
Topic starter
A solution would be highly appreciated. I've been attempting to reach out regarding this issue for several days without any success.
Posted : 28/10/2024 12:00 am
Most callin.io app integrations are created and managed by the app developer using the callin.io Developer Platform. Therefore, issues with an app in a callin.io step often require the app developer to address or assist with troubleshooting.
Posted : 28/10/2024 12:00 am
Topic starter
Hello. Do you have any updates regarding callin.io? Thank you.
Posted : 29/10/2024 12:00 am
Just to be clear, I am not affiliated with callin.io.
You will need to contact callin.io Support directly.
Posted : 29/10/2024 12:00 am
Topic starter
I was hoping you'd be able to get back to me more quickly. So I'll wait for callin.io to show up.
Thanks a lot.
Posted : 29/10/2024 12:00 am
Hello. We are experiencing a similar issue, but there has been no response from callin.io. We hope a resolution will be found.
Posted : 30/10/2024 12:00 am
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