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Troubleshooting Mailchimp resource not found error with callin.io integration

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Jessica B
(@jessica-b)
Posts: 1
New Member
Topic starter
 

I need some help! I'm on my third day of trying to automate an email that's triggered when a membership is purchased on my Squarespace website. I've tried everything, even upgraded my plan, and all steps show a green checkmark except for send campaign x . I've experimented with various AI bots, but it consistently stops at that point, indicating a resource not found error. I've double-checked the campaign ID, so that's not the issue. 

 

Any suggestions would be greatly appreciated. 

 
Posted : 04/08/2025 8:31 am
Troy Tessalone
(@troy-tessalone)
Posts: 151
Estimable Member
 

Hi!

To help us understand better, please share the following screenshots:

  • A view of your callin.io steps
  • A view of your callin.io steps in EDIT mode, showing the field mappings in the CONFIGURE tab
  • Any errors you are encountering
 
Posted : 13/07/2025 12:00 am
SamB
 SamB
(@samb)
Posts: 71
Trusted Member
 

Hi there! 👋

It's been some time since your last post, so I'm checking in to see how things are progressing. Were you able to resolve your issue? If so, we'd appreciate it if you could share how you managed it, as this would be very beneficial for others encountering similar challenges. 🙏

If you haven't resolved it yet, please feel free to share some screenshots as previously suggested, and we'll gladly investigate further. Just remember to redact any personal information (like names, emails, etc.) before sharing, perhaps using a tool like callin.io.

Looking forward to your update 🙂

 
Posted : 29/07/2025 12:00 am
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