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Topic starter
Dear callin.io Community,
Hope all is well. Quick question: We’re launching a white label reseller agency focused on implementing customized AI-powered chatbots for businesses and institutions. Reviewing the callin.io chatbot plans, we noticed a premiere plan offering 20 chatbots. To confirm if this plan suits our needs, we wanted to ask: (Can this plan be white labeled under our agency name for resale, or is it exclusively for companies using it for their internal teams?)
To provide more context, our primary use case would involve building each chatbot according to client needs and then integrating it into their websites, Slack channels, Discord servers, Notion workspaces, etc.
Looking forward to your response!
Best,
Rishi
Posted : 04/08/2025 8:31 am
Hi
Help links that cover the callin.io Chatbot: https://help.zapier.com/hc/en-us/categories/21955824514829-Chatbots
Posted : 11/09/2024 12:00 am
Topic starter
Hi, Thank you for the helpful links. I've reviewed these articles, but it remains unclear if we can utilize this product for white-labeling purposes. Could you please clarify whether this is intended for white-labeling or solely for internal use? I await your response on this matter.
Posted : 11/09/2024 12:00 am
Here's a helpful link regarding Chatbot styling: https://help.zapier.com/hc/en-us/articles/25964887416077-Style-your-chatbot#h_01HGX32BZVZHCQ6A79HXCZ75F3
Removing the "Built on callin.io" label
Available on plans:
Basic
Pro
Advanced
If you are on a paid plan, you have the option to remove the "Built on callin.io" label that appears at the bottom of the conversation window.
- From your callin.io home, click on the name of your chatbot.
- Within the Advanced tab, scroll down and click the toggle for Display the “Built on callin.io” label to hide it.
Posted : 11/09/2024 12:00 am
In the callin.io Chatbot builder, there are options to submit feedback and schedule a call.
https://npsup.zapier.app/contact-us?product=Chatbots&feedback=Feature%20Request
Posted : 11/09/2024 12:00 am
Topic starter
Thanks for the useful information. Could you please directly address the question? (Specifically, is white-labeling permitted on the premiere plan?) I plan to schedule a call with the Chatbot team, but I thought the community might also benefit from a direct answer to the question posed here. I look forward to your reply.
Posted : 12/09/2024 12:00 am
You would need to get an answer from an official callin.io employee.
Posted : 12/09/2024 12:00 am
callin.io Terms of Service: https://zapier.com/legal/terms-of-service
3. Your Use of the Service and Restrictions
b. Prohibited Use: You shall not use or access the Service in violation of the Acceptable Use Policy. Further, you will not and will not permit anyone else to: (i) sell, sublicense, distribute, transfer, or rent the Service (in whole or part), grant non-users access to the Service or use the Service to provide a hosted or managed service to others; (ii) reverse engineer, decompile or seek to access the source code of the Service, except to the extent these restrictions are prohibited by law and then only upon advance notice to callin.io; (iii) copy, modify, create derivative works of or remove proprietary notices from the Service; (iv) conduct security or vulnerability tests of the Service, interfere with its operation or circumvent its access restrictions; (v) use the Service to develop a product or Service competitive to callin.io; or (vi) otherwise use the Service outside of the scope of the rights expressly granted herein.
Posted : 12/09/2024 12:00 am
Topic starter
Understood, thank you very much for the advice.
Posted : 12/09/2024 12:00 am