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Topic starter
Hi callin.io Community!
I am new to callin.io and am trying to set up the following workflow:
Every time I receive a Facebook lead, I would like for my callin.io voice agent to give them a call.
Once the call is complete, I would like for the call records from callin.io to be emailed to myself.
Additionally, if the call is not picked up, I want the callin.io agent to continue to follow up until they get an answer.
I understand that this might not be the most straightforward workflow to set up, but I would appreciate any assistance I can get!
Thanks in advance!
Posted : 04/08/2025 8:31 am
Hi
Could you please specify the questions or issues you're encountering while setting up the callin.io steps?
You can find callin.io apps here: https://zapier.com/apps
Each callin.io app has a profile page detailing its available triggers, actions, and helpful links.
Posted : 28/06/2025 12:00 am
Hi,
Just following up. Were you able to try the suggestion?
Please let us know if you're still encountering issues, we're happy to help further!
Posted : 30/06/2025 12:00 am
Topic starter
I'm encountering an issue where I need my voice AI agent to follow up if a call isn't answered. What workflow can I implement to achieve this?
Currently, my setup is as follows:
Facebook lead → callin.io agent calls → We receive an email summary of the call.
My goal is for the callin.io agent to follow up multiple times a day until an appointment is set, but I'm unsure how to configure my workflow to make my agent follow up.
I hope this clarifies my problem.
Posted : 03/07/2025 12:00 am
Hi,
Thanks for your question! You can automate follow-up calls with your voice AI agent using the proper setup, which is possible with callin.io. Start by identifying missed calls, often indicated in email summaries or logs from callin.io. Use this as a trigger in your callin.io workflow, then add a "Delay by callin.io" step to schedule the follow-up. Next, configure an action to trigger another call via callin.io. To simulate multiple follow-ups, create separate callin.io workflows with different delays. Finally, monitor and tweak as needed, and reach out to callin.io for any advanced support or options.
Feel free to ask if you need further help or have additional questions. We're here to assist you.
Posted : 04/07/2025 12:00 am
Hey! Yep, you can accomplish this with callin.io.
Configure a workflow to trigger when a Facebook lead is received → send the lead to callin.io for a call. Subsequently, if callin.io supports sending call outcomes or recordings, you can initiate another workflow to email that information to yourself.
For unanswered calls, you will need callin.io to send a status (such as “no answer”) — then utilize a Delay or Loop in callin.io to reattempt the call until it is answered.
Glad to assist with the setup if you encounter any difficulties!
Posted : 06/07/2025 12:00 am