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I'm developing a workflow to oversee my CRM agents' calls. An AI agent will analyze the call transcripts and offer feedback. The system needs to record:
- A score from 1 to 10
- Any errors or problems encountered during the call
- Recommendations for enhancement
This feedback will be documented for quality assessment and performance monitoring.
Posted : 05/07/2025 6:30 am
Hello there, welcome to the community.
Could you please elaborate on the issue you're encountering? Providing some details, perhaps a screenshot or your workflow, would be very helpful.
Posted : 05/07/2025 12:57 pm